Accredited Representatives: VSOs, Attorneys, and Claims Agents
Who can help you with your VA claim, what they cost, and how to find one.
Last updated August 2026. Source: VA.gov
Three Types of Accredited Representatives
Veterans Service Organizations provide free help. Attorneys and claims agents can charge only after a VA decision, and are most useful for appeals and complex cases.
The VA schedules it automatically after you file a claim
It is free to you
It can be in-person at a VA facility or with a contracted provider, or by telehealth
The examiner writes a report for the VA rater — you do not get a copy automatically
What VSOs Do (and Do Not Do)
VSOs help file claims, increases, and appeals; explain decision letters; track claim status; and provide free ongoing support. They cannot charge fees or guarantee outcomes.
Attorneys and Claims Agents: What You Need to Know
They cannot charge for initial claims, cannot charge more than 20% of back pay, and must provide a written fee agreement. You may fire your representative at any time.
Red Flags: When to Walk Away
Walk away from anyone who charges upfront, guarantees an outcome, asks for your password or direct-deposit information, or is not on the VA accreditation database.
How to Find an Accredited Representative
Search the VA accreditation database, contact a local VSO, ask other veterans for recommendations, and interview a representative before hiring them.
The VA schedules it automatically after you file a claim
It is free to you
It can be in-person at a VA facility or with a contracted provider, or by telehealth
The examiner writes a report for the VA rater — you do not get a copy automatically